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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Calimlim

June 2, 2026

5  out of  5
rating by Jason Calimlim
"Always quick and helpful to respond whenever I need anything."
We responded:
"Jason, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kelly Torggler’s Team—we are always here to help!"
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keith colton

May 27, 2026

5  out of  5
rating by keith colton
"Great service and friendly staff. Highly recommend them for all your insurance needs!"
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Patricia Click

May 27, 2026

5  out of  5
rating by Patricia Click
"Tammy, as always, is amazing!"
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E. James “Seamus” Roche

May 26, 2026

5  out of  5
rating by E. James “Seamus” Roche
"Great service all the time. Makes attention to details."
We responded:
"So nice visiting with you the other day. Thank you so much for your kind remarks. We really appreciate your business all these years!"
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Roger Klink

May 5, 2026

5  out of  5
rating by Roger Klink
"Have a question or problem one call does it all just hand over your situation. My last call was with Tammy and when I ended the call. I just moved on with my life no worries. Kelly, Kristen and Tammy in 26 years have never let me down. Want good service then give them a call."
We responded:
"Thank you so much Roger for your thoughtful comments about our office. We have so enjoyed taking care of you all these years and really appreciate your business. Hoping you have a healthy and happy summer!"
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Nicole Dziggel

March 19, 2026

5  out of  5
rating by Nicole Dziggel
"I moved to Ohio a little over two years ago and decided to go with this office for my insurance needs. They were really helpful and efficient! I never had any issues. I have since moved out of the state and the follow up from the office has been really smooth. Highly recommend!"
We responded:
"Thanks again Nicole for your business and taking time to mention our service and office on your move out of Ohio. Please make sure to reach out to us should you ever find yourself back in the midwest!"
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Jack Snape

March 3, 2026

5  out of  5
rating by Jack Snape
"Couldn't be happier with the service, always on the ball and gets the job done honestly and right on time."
We responded:
"Thank you so much Jack for your kind words. We really appreciate your business!"
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Susan Maddux

February 27, 2026

5  out of  5
rating by Susan Maddux
"Very good at making sure our policies are kept current and reflect the coverage we prefer. Very courteous and professional."
We responded:
" We really enjoy working with you and Steve. Thank you so much for your business!"
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Sammi Mingie

February 20, 2026

5  out of  5
rating by Sammi Mingie
"The team here is great! They respond fast and keep my rates lower than other big insurance companies."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team is providing fast responses and helping you save on your insurance rates. We truly appreciate your support and look forward to continuing to serve you!"
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Amy Partin

January 23, 2026

5  out of  5
rating by Amy Partin
"Kelly and her team are amazing. We've been with them several years. They go out of their way to help and make sure our needs are met."
We responded:
"Thank you for your kind words and loyalty! We're thrilled to hear that we've been able to meet your needs over the years. We look forward to supporting you for many more years to come!"
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CHRISTOPHER WATKINS

January 22, 2026

5  out of  5
rating by CHRISTOPHER WATKINS
"Kelly’s office was very attentive to my needs and responded in a timely fashion to help me."
We responded:
"Thank you for your continued trust! We're glad to hear our office was attentive and responsive to your needs. We're always here to help!"
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John Fay

January 21, 2026

5  out of  5
rating by John Fay
"Kelly was great to meet with and review our coverages in detail so we could make informed decisions moving forward. Her office is very responsive and helpful."
We responded:
"Thank you for your kind words! We're glad our team could help you feel confident in your coverage decisions. Please reach out anytime!"
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Peg L

December 11, 2025

5  out of  5
rating by Peg L
"Best Team Ever! Kelly, Tammy, Kristen and their colleagues are customer focused, competent and always able to help with questions, payments, etc. A friendly, dedicated and capable team. Thank you!"
We responded:
"Thank you so much for your kind words! We are glad we could assist you. Your appreciation means a lot to us, and we're always here to help with any questions or needs you may have. Thanks again for recognizing our team's dedication!"
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Henry Brown

November 21, 2025

5  out of  5
rating by Henry Brown
"Took care of all the details to get my car repaired quickly consistent with terms of my policy. I am very well pleased."
We responded:
"Thank you for sharing your experience! I’m glad everything was taken care of quickly and just the way you expected. Happy Holidays!"
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evelyn young

November 21, 2025

5  out of  5
rating by evelyn young
"Kelly’s T office staff is the best . Happy Holidays to you all ."
We responded:
"Thank you so much for your kind words! Wishing you a wonderful holiday season filled with joy and happiness! Happy Holidays!"
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Cathleen Clutter

October 31, 2025

5  out of  5
rating by Cathleen Clutter
"Tammy is awesome! Since switching to this office (almost 2 years ago), I have had nothing but GREAT from State Farm!"
We responded:
"Thank you so much for your kind words! I’m so glad Tammy has been able to provide you with excellent service. It means a lot to me and the whole team to know you’re happy with your experience at State Farm. Please don’t hesitate to reach out if you ever need anything—I’m always here to help! — Kelly"
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Tabitha O'Connor

October 22, 2025

5  out of  5
rating by Tabitha O'Connor
"Tammy is always great to work with. So helpful and efficient!"
We responded:
"Thank you so much, Tabitha, for your kind words! We're so glad to hear that Tammy consistently provides helpful and efficient service. It's been a pleasure taking care of you all these years! "
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J Miller

September 30, 2025

5  out of  5
rating by J Miller
"I worked with Kelly years ago as a State Farm agent and as we came to revisit insurance cost, it is also about service as I wouldn't go with anyone over USAA. She has been patient, responsible and like a friend (better than a neighbor. Lol)"
We responded:
"So great to have you back! Looking forward to working with both you and Kevin. Truly a friend indeed, and I know you would be good neighbors to have too :)"
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Anthony Bryson

January 23, 2025

5  out of  5
rating by Anthony Bryson
"I've been a State Farm customer for about 20 years now. I have always received great service and low hassle assistance. I moved here about 4 years ago from another state and switched my agent to Kelly Torggler without knowing much about her office. I was very pleasantly surprised today when her office gave me a call. I was in my first car accident, full fault with the other driver. I had started a claim with State Farm before switching to file directly with the at fault party's insurance. They called to check in on why the claim was sitting unfinished, see if we may need to have State Farm take over to ensure that my car got fixed in a timely manner, and see if there was anything else that was needed. They were kind, attentive, and I truly felt like they had my interest at heart. A+"
We responded:
"So happy to hear that my office is giving you the service you deserve. We really appreciate your business and want to make sure that you are always taken care of. Please let us know if you need anything else. Thanks - Kelly!"
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Tojiakbar Murodov

December 4, 2023

5  out of  5
rating by Tojiakbar Murodov
"Good"
We responded:
"Thank you so much for taking time to give us a good review - we really appreciate it!"
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Steve West

September 21, 2023

5  out of  5
rating by Steve West
"Had a great experience with Kelly and her staff after an accident, everything from her office was fast and her staff followed up, I have been a State Farm customer for 49 years, thank you all at this office"
We responded:
"Thanks again Steve for your business we so appreciate you/kt"
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Joan Steeves

July 24, 2023

5  out of  5
rating by Joan Steeves
"Dead car battery in my home garage. Called State Farm roadside service. Had immediate response and appointment scheduled within a few minutes. 10 minute wait for service to my home. Very pleasant serviceman. Car ready to go in 2 minutes! Superb!"
We responded:
"Thanks Joan - glad this worked out for you!/kt"
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Kim Crowther

May 18, 2023

5  out of  5
rating by Kim Crowther
"Been with this agency over 30 yrs. Always professional, friendly & efficient. Recent claim was handled extremely fast & they made it so easy. Excellent customer service!!!"
We responded:
"Thanks so much Kim we really appreciate all your kind comments. Kristen, Tammy and I have truly enjoyed taking care of you all these years. Hope you have a great summer!"
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Kevin Benton

February 27, 2023

5  out of  5
rating by Kevin Benton
"Great agency. Kind, helpful, with great personal touch. Been with them for years. Wouldn't think of going anywhere else."
We responded:
"Thanks so much Kevin! We so appreciate your business and your kind words. My entire office has really enjoyed the opportunity to take care of you all these year/kt"
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Brittany Von Bargen

September 1, 2022

5  out of  5
rating by Brittany Von Bargen
"I can’t express more gratitude for the help and customer service that I receive from Kelly and Tammy! Highly recommended!"
We responded:
"Good luck in your new home! So glad we were able to take care of your family. Thanks again - Kelly"