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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Young

October 14, 2026

5  out of  5
rating by Heather Young
"Very responsive, friendly and knowledgeable. We have been with Kelly for 29 years and have never thought about changing."
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Eric Cope (SirJoCopius)

October 6, 2026

5  out of  5
rating by Eric Cope (SirJoCopius)
"Fantastic agent"
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Christopher Powers

September 30, 2026

5  out of  5
rating by Christopher Powers
"Kelly and her team are fantastic. Very knowledgeable and helpful. My wife and I have been with Kelly's agency for over 20 years. Superb agents that are genuinely dedicated to their clients."
We responded:
"Thank you so much for your kind review! We’re truly grateful to have taken care of you and your family for all these years. We look forward to continuing to serve you for many years to come!"
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Charles E Goebel

September 29, 2026

5  out of  5
rating by Charles E Goebel
"Kelly responded immediately and resolved my issue within minutes. Her staff followed up and completed the process before I called back. I cannot recommend this agency highly enough. Every employee is both professional and highly knowledgeable."
We responded:
" I really appreciate you taking the time to share the positive experience you had with our office. So glad we could get everything sorted quickly for you. Thank you again for your trust!

"
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Patricia Click

September 28, 2026

5  out of  5
rating by Patricia Click
"Tammy, as always, is amazing!"
We responded:
"We really appreciate your business all these years, and of course Tammy always enjoys taking care of you!"
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Francis Barnthouse

September 28, 2026

5  out of  5
rating by Francis Barnthouse
"The ladies at the office are fantastic. Any issue I have ever had they’re on it immediately. I have been with Kelly and the team for 7 years now, and I couldn’t ask for a better insurance team."
We responded:
"Wow, thank you so much for your sweet review!
We are so lucky to have you with us for the past 7 years. If you ever need anything, please don’t hesitate to reach out."
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Melissa Bullock

September 25, 2026

5  out of  5
rating by Melissa Bullock
"Tammy was amazing reaching out to make sure all my needs are met. Also providing me with possible coverage opportunities for the future. Thanks Tammy!"
We responded:
"Hi Melissa! Thank you for taking the time to leave such a great review. We’re so glad Tammy was able to connect with you and make sure that your coverage is up to date. We truly appreciate your business—thank you!"
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Rachel Sparks

September 16, 2026

5  out of  5
rating by Rachel Sparks
"Tammy was extremely helpful and pleasant to work with. I'm very pleased to be able and remain a longterm client with this group"
We responded:
"So good to hear that Tammy takes such good care of you. We really appreciate your business all these years. Thanks so much!"
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J Miller

September 2, 2026

5  out of  5
rating by J Miller
"I worked with Kelly years ago as a State Farm agent and as we came to revisit insurance cost, it is also about service as I wouldn't go with anyone over USAA. She has been patient, responsible and like a friend (better than a neighbor. Lol)"
We responded:
"So great to have you back! Looking forward to working with both you and Kevin. Truly a friend indeed, and I know you would be good neighbors to have too :)"
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Pam Thiemann

August 25, 2026

5  out of  5
rating by Pam Thiemann
"Handled insurance claim with urgency and professionalism. Helped me find the best plan for my home and auto insurance needs. Very responsive when I have questions."
We responded:
"I really appreciate the kind words. Thanks again for trusting me and my staff—I’m always just a call/text away."
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HRB BRH

August 10, 2026

5  out of  5
rating by HRB BRH
"Tammy is so helpful and is so nice and professional! We trust her with everything to have. Thank you Tammy for everything!"
We responded:
"Thanks so much Heather, Tammy always enjoys working with you. We really appreciate your business all these years!"
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BrazenSubset

July 8, 2026

5  out of  5
rating by BrazenSubset
"Tammy Smith was amazing and quick at helping me get insurance!"
We responded:
" Thank you so much, Tommy! We’re thrilled to hear about your experience with Tammy. She’ll be so happy you took the time to share this—thanks again for trusting our team!”"
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Henry Brown

June 18, 2026

5  out of  5
rating by Henry Brown
"Took care of all the details to get my car repaired quickly consistent with terms of my policy. I am very well pleased."
We responded:
"Thank you for sharing your experience! I’m glad everything was taken care of quickly and just the way you expected. Happy Holidays!"
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Bobir Usmonov

June 17, 2026

5  out of  5
rating by Bobir Usmonov
"There are very quick answers and very friendly"
We responded:
"Thank you so much; we really appreciate your business!"
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Jason Calimlim

June 2, 2026

5  out of  5
rating by Jason Calimlim
"Always quick and helpful to respond whenever I need anything."
We responded:
"Jason, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kelly Torggler’s Team—we are always here to help!"
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keith colton

May 27, 2026

5  out of  5
rating by keith colton
"Great service and friendly staff. Highly recommend them for all your insurance needs!"
We responded:
"Thank you so much Keith for your business. We are so happy to welcome you to the agency!"
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E. James “Seamus” Roche

May 26, 2026

5  out of  5
rating by E. James “Seamus” Roche
"Great service all the time. Makes attention to details."
We responded:
"So nice visiting with you the other day. Thank you so much for your kind remarks. We really appreciate your business all these years!"
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Roger Klink

May 5, 2026

5  out of  5
rating by Roger Klink
"Have a question or problem one call does it all just hand over your situation. My last call was with Tammy and when I ended the call. I just moved on with my life no worries. Kelly, Kristen and Tammy in 26 years have never let me down. Want good service then give them a call."
We responded:
"Thank you so much Roger for your thoughtful comments about our office. We have so enjoyed taking care of you all these years and really appreciate your business. Hoping you have a healthy and happy summer!"
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Nicole Dziggel

March 19, 2026

5  out of  5
rating by Nicole Dziggel
"I moved to Ohio a little over two years ago and decided to go with this office for my insurance needs. They were really helpful and efficient! I never had any issues. I have since moved out of the state and the follow up from the office has been really smooth. Highly recommend!"
We responded:
"Thanks again Nicole for your business and taking time to mention our service and office on your move out of Ohio. Please make sure to reach out to us should you ever find yourself back in the midwest!"
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Jack Snape

March 3, 2026

5  out of  5
rating by Jack Snape
"Couldn't be happier with the service, always on the ball and gets the job done honestly and right on time."
We responded:
"Thank you so much Jack for your kind words. We really appreciate your business!"
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Susan Maddux

February 27, 2026

5  out of  5
rating by Susan Maddux
"Very good at making sure our policies are kept current and reflect the coverage we prefer. Very courteous and professional."
We responded:
" We really enjoy working with you and Steve. Thank you so much for your business!"
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Sammi Mingie

February 20, 2026

5  out of  5
rating by Sammi Mingie
"The team here is great! They respond fast and keep my rates lower than other big insurance companies."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team is providing fast responses and helping you save on your insurance rates. We truly appreciate your support and look forward to continuing to serve you!"
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Amy Partin

January 23, 2026

5  out of  5
rating by Amy Partin
"Kelly and her team are amazing. We've been with them several years. They go out of their way to help and make sure our needs are met."
We responded:
"Thank you for your kind words and loyalty! We're thrilled to hear that we've been able to meet your needs over the years. We look forward to supporting you for many more years to come!"
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CHRISTOPHER WATKINS

January 22, 2026

5  out of  5
rating by CHRISTOPHER WATKINS
"Kelly’s office was very attentive to my needs and responded in a timely fashion to help me."
We responded:
"Thank you for your continued trust! We're glad to hear our office was attentive and responsive to your needs. We're always here to help!"
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John Fay

January 21, 2026

5  out of  5
rating by John Fay
"Kelly was great to meet with and review our coverages in detail so we could make informed decisions moving forward. Her office is very responsive and helpful."
We responded:
"Thank you for your kind words! We're glad our team could help you feel confident in your coverage decisions. Please reach out anytime!"